- Windows 7 computer - cannot connect to wifi connection
- Cannot connect to internet via ethernet cable
- At this point I strongly suspected a hardware failure
Diagnosing and fixing the problem;
- Tried letting Windows attempt to fix the wifi and the network card - this did not fix it. Tried going to the network card preferences and it was reporting that is was functioning correctly.
- Tried disabling the wifi card and the network card and re-enabling the network card - this did not work. To do this right click on my computer and going to hardware/devices.
- Tried uninstalling the network card (do not delete driver), then searching for it again. It came back and re-installed it. Plugged in the ethernet cable, the system tray was now saying "connected", internet browser wasn't giving anything. So tried run > cmd > ping www.bbc.co.uk and it could ping successfully. The retried browser and it worked
- Tried re-enabling wifi - unplugged ethernet, wifi still did not work, not even pinging.
- Tried uninstalling and re-installing the wifi card, after install it said there was a problem, but if quickly fixed itself. Then I was able to connect via the wifi. Note that uninstalling the wifi will mean you will have to re-enter and re-remember your wifi login details.
Conclusion
So it was a software problem, and re-installing the network card and wifi fixed the problem. Done.
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